Tree stands & Accessories "To give our customers the best possible value and service, we advise that it is best to buy your Santa's Solution products at one of the 1000's of locations that carry our products (see retailers). Due to high courier costs in Canada and exchange on money, Canadian customers can save time and money compared to online ordering" Replacement parts "Should be ordered online as most stores do not stock replacement parts. You may also order by calling 1-800-666-4911"